Privacy Policy

Effective Date: January 1, 2026

1. Introduction

Fly Forward LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

• Personal Information: Name, email, phone number, billing/shipping address, payment details.
• Technical Data: IP address, browser type, device information, pages visited, cookies.
• User-Generated Content: Comments, reviews, or messages you submit.

3. How We Use Your Information

• Providing and improving our services
• Processing transactions and delivering products/services
• Responding to inquiries and support requests
• Sending updates, offers, and marketing (with your consent)
• Meeting legal and regulatory obligations

4. Legal Basis for Processing (GDPR)

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

5. Your Rights (GDPR & CCPA)

• Access, correct, or delete your personal data
• Withdraw consent at any time
• Request data portability (GDPR)
• Opt out of the sale of personal information (CCPA)
• Know what personal data we collect and how we use it
• Lodge a complaint with a data protection authority (GDPR)

To exercise these rights, contact us at andrea@flyforwardllc.com

6. Cookies & Tracking

We use cookies and similar technologies for analytics, personalization, and marketing. You can manage cookie preferences in your browser or via our cookie banner.

7. Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, improve site performance, and deliver relevant content.

Types of Cookies We Use

• Essential Cookies – Required for the website to function (e.g., login, shopping cart).
• Performance Cookies – Help us understand how visitors use our site.
• Functional Cookies – Remember your preferences and settings.
• Marketing Cookies – Used to deliver relevant ads and measure campaign performance.

Managing Cookies

You can control or delete cookies through your browser settings. You can also opt out of non-essential cookies via our cookie consent banner.

Third-Party Cookies

Some cookies may be placed by third-party services we use (e.g., analytics tools, advertising networks). These providers have their own privacy policies.

8. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service providers under strict confidentiality agreements
• Legal authorities when required by law
• Business partners with your explicit consent

9. Data Retention

We keep your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

10. Data Security

We use industry-standard security measures to protect your data, but no system is completely secure.

11. International Data Transfers

If you are in the EU/EEA, your data may be transferred outside your region. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

12. Changes to This Policy

We may update this Privacy Policy and Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Post the updated version on this page
• Update the “Effective Date” at the top
• Notify you by email or a prominent notice on our website if the changes are significant

We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or Cookie Policy, please contact us at:

Fly Forward LLC
1 Blue Crab Ln, Panama City Beach, FL 32413
andrea@flyforwardllc.com
614-800-7028